October 15th, 2005
Genre 4
Email Exchange:
From: RobertsA@aol.com
Subject: Questions about clinic
September 15, 2005:
Mrs. Richardson,
My name is Anne Roberts. I am writing to get more information on the Speech and Hearing Clinic. I have been concerned about my child Cindy's speech. I was refered to you by Cindy's 1st grade teacher at Meadows Elementary School. She mentioned your facility as an excellent place to take my daughter Cindy to receive speech therapy. My daughter Cindy seems to have a stuttering problem. It hasn't seemed to affect her emotionally or socially until this school year. She has been tested at her school in Cabell County by the Speech language pathologist, however it doesn't seem to be going anywhere, so I am wanting to turn to your services for more help. I was wondering if your clinic takes new clients on a regular basis and if so how to go about getting help. Please email me to inform me of the services offered at your highly recommended clinic. You can contact me via email at RobertsA@aol.com or on the telephone at 304-555-5555. I am excited to hear from you and hopefully get my daughter Cindy into some sort of therapy.
Thanks, Anne Roberts
To: RobertsA@aol.com
From: RichardsonSLP@aol.com
Subject: Re:Question about Clinic
September 16, 2005:
Dear Mrs. Roberts,
I received your email concerning your child Cindy's stuttering problem. I was glad to hear about your referral. I am happy to say we do take new clients throughout the school year. We would be more than happy to evaluate your daughter Cindy. From that point we can discuss further steps to take pertaining to Cindy's stuttering problem. If you would like to stop by the clinic anytime next week to fill out a case history form (background information on Cindy) feel free. By filling this out it will provide us with information regarding Cindy's development, speech, and emotional aspects. Once the paper work is filled out Cindy will receive an evaluation. After the evaluation, if the clinician finds her stuttering to be a problem we can discuss therapy options. Our clinic is located on Main Street in the hospital, on the third floor. Please feel free to stop by my office anytime on the third floor room 320. Can't wait to meet both you and your daughter!
Sincerly, Mary Richardson
April 15, 2006:
Dear Mrs. Richardson,
Thank you soo much for providing my daughter with such wonderful speech therpy services. I can't express to you how much your therapy has already helped my daughter Cindy. She is now beginning to feel more comfortable speaking in public and around strangers. She shows much less anxiety about stuttering in front of others. Her confidence level has tripled in the past few months alone. The services provided by your Speech and Hearing clinic have honestly been a life changing experience for both Cindy and our family. The compensatory techniques you taught Cindy have helped immensely to make Cindy's speech more fluent. She can now help control her speech by applying these helpful techniques. Once again I can't express to you how much the services offered at your clinic have helped my daughter to communicate amoung her peers and live a more normal life.
Thanks again,
Anne Roberts